New primary care website for seniors
Launching 2027
A primary care health network for seniors in an area with a large Spanish-speaking population needs a new digital front door for patients and the caregivers who help them with their day to day tasks. I led the content foundation end to end, from how the site is organized to how patient information was written, reviewed, translated, and approved before launch.
- Information architecture: Mapped the site into audience-driven sections with a hub pattern that routes users to the right subpages on their healthcare journey.
- Taxonomy: Built taxonomies for appointment types, locations, and doctor-search filters, as well as a chronic condition taxonomy of 120+ conditions across 11 body-system categories, with patient-language and intent-based synonyms.
- Content models: Designed CMS-ready content models for reusable page types and components with built-in medical review dates and named reviewers to support E-E-A-T and search visibility.
- Production plan: Sequenced the page inventory for the full site into staggered batches so writers, subject matter experts, translators, and compliance reviewers could work in parallel with defined handoffs, from expert input through compliance sign-off.
- Copy briefs and templates: Created fill-in content briefs to help clinician stakeholders share knowledge and serve as a reference point for writers to produce consistent, plain-language pages.
- Content tracker: Set up a shared tracker as the single source of truth for page status, owners, due dates, and templates across Huge and client teams.